Motorola moto g GO (XT2163-7) – Reset Device – AT&T

There are multiple ways to reset your device if you are experiencing issues. Power cycling your device is the first tone.

In this tutorial, you will learn how to : • Power bicycle your device
• Restart your device
• Reset network settings
• Perform a factory data reset
• Perform an alternate passkey readjust

Power cycle your device

weight-lift and hold the Power/Lock button on the right side of the device, then choose Power off. To turn the device back on, iron and hold the Power/Lock button until the screen lights up.

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Restart your device

If a baron cycle does not resolve your issue, perform a device restart. press and hold the Power/Lock button, then blue-ribbon Restart.

note : If you are unable to access the screen to ‘ Restart ’ the device or if it becomes unresponsive, press and hold the Volume down and Power buttons simultaneously for 10 seconds, until the device restarts.

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Reset network settings

If you are having connectivity issues, you can try resetting your network settings. Swipe toss off from the Notification bar  with two fingers, then select the settings icon Settings icon > scroll to and select System > select Advanced  > Reset options > Reset Wi-Fi, mobile & Bluetooth > Reset settings  > select Reset settings  again to confirm.

note : Resetting your network settings deletes previously associated Wi-Fi networks, security passcodes, Bluetooth devices and cellular network data settings.

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Factory data reset

If a restart does not resolve your issue, you may need to perform a Factory datum reset ( Master readjust ). This will erase all data on your device and restore it to factory settings. To Factory data reset your device, swipe down from the Notification bar  with two fingers then select the Settings icon >   scroll to and select System > select Advanced  > Reset options > Erase all data (factory reset) > Erase all data > select Erase all data to confirm.

note : A Factory data reset will revert the device back to factory settings. It will permanently erase all personal data, preferences, settings and content such as pictures, ringtones and apps that are saved to the device. It is recommended that you save ( backup ) authoritative data before proceed.

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Alternate reset

1. If ineffective to perform the standard ‘ Factory data reset ’ using the above steps, try the Alternate method by first powering the device off. With your device powered off, weight-lift and hold down the Volume down and Power/Lock buttons at the like time until the Android Recovery Screen appears.

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2. Press the Volume down button until RECOVERY MODE is highlighted, then press the Power/Lock button to select.

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3. From the No Command screen, bid and hold the Power/Lock button then press and release the Volume up button to display menu options.

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4. Press the Volume down button to highlight Wipe data/factory reset then press the Power/Lock button.

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5. Press the Volume down button until Factory data reset is highlighted then press the Power/Lock button.

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6. guarantee Reboot system now is highlighted, then press the Power/Lock button.

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Category : Tutorial

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