Here’s How You Can Get a Refund at The Google Play Store | Digital Trends

We ’ ve all had buyer ’ s compunction at one time or another — whether it ’ s tight-fitting jeans that make you look farcical or a new television receiver that fails to wow when you turn it on. With physical items, you simply arrange a tax return or take them back to the shop for a refund, but what do you do when you want to return a digital purchase ? In this usher, we ’ ra going to explain how to get a refund for something you bought through the Google Play Store .

Difficulty

control

Duration

25 minutes

What You Need

  • Google Play Store
  • Smartphone or Wi-Fi-enabled device

Whether you bought a new app that doesn ’ metric ton exercise how you imagined, a new album that you later realized you already have, or an in-app purchase that you didn ’ thymine truly mean to buy, we ’ re going to lay out your options for getting your money back .

How to get a refund for apps or games

You can get an app or game refund from the Google Play Store easily if you ask for it within two hours of purchase. here ’ s how to do it :
Step 1: Open the Google Play Store app .
Step 2: Tap the three horizontal lines at the top left to open the menu .
Step 3: Choose Account > Purchase History .
Step 4: Find the app or game you want to return and tap Refund .
Step 5: Tap Yes, the app will be uninstalled, and your money will be refunded .
Step 6: You should get an electronic mail about the refund and it will say Canceled future to the app in your Order History .
If you ’ ve gone past the two-hour limit, but you ’ re even within 48 hours of buy, then you can request a refund via your browser. Make certain that you ’ rhenium signed into your Google account and visit this Google link to fill out a form .

How to get a refund for apps or games past 48 hours of purchase

If it has already been more than two days since you bought the app or bet on, then you ’ re going to have to go directly to the developer to request a refund .
Step 1: Open the Google Play Store app .
Step 2: Tap the three horizontal lines at the top leave to open the menu .
Step 3: Choose Account > Purchase History .
Step 4: Find the app or game you want to return and tap View .
Step 5: Scroll down until you find developer Contact and tap Email. This should open a modern e-mail in your electronic mail program .
Step 6: Explain that you want a refund and why .
It ’ s best to be polite and explain your reasons fully, because it ’ s up to the developer whether to grant the refund or not.

How to get a refund for an in-app purchase

Google may help you get a refund for an in-app purchase, but you must submit a refund request through this Google shape .
Make sure that you ’ re signed in to your Google score, visit the connection, and fill out the form. You ’ ll necessitate to select which in-app purchase you ’ d like a refund for and select a reason for your request. You will generally get a decision quickly, but it can take up to 48 hours .
If you want a refund on an in-app buy and it has been more than 48 hours since you bought it, then you ’ ll need to go directly to the app developer .
Step 1: Open the Google Play Store app .
Step 2: Tap the three horizontal lines at the top left to open the menu .
Step 3: Choose Account > Purchase History .
Step 4: Find the app or game in motion and tap View .
Step 5: Scroll down until you find developer Contact and pat Email. This should open a modern e-mail in your electronic mail course of study .
Step 6: Explain that you want a refund and why .
It is constantly discipline and proper to tell the accuracy in a respectful manner, so you should always explain why you ’ re wanting a refund as truthfully and respectfully as possible .

How to terminate a subscription

If a subscription is the trouble, then you need to ensure that you terminate it a soon as potential. You can terminate your subscription by following the steps below :
Step 1: Open the Google Play Store app .
Step 2: Tap the three horizontal lines at the top left to open the menu .
Step 3: Choose Subscriptions .
Step 4: Find the right one and tap Cancel .
You should know that despite uninstalling an app, you aren ’ triiodothyronine canceling your subscription and will frankincense placid be liable to pay for it .
how to google play store refund ebook screenshot 768x512

How to get refunds for movies, TV shows, music, or ebooks

There are many similarities when it comes to the return rules for movies, television shows, music, and e-books in the Google Play Store. The standard consensus is that you can return any merchandise penalty-free within a week of buying it. This will afford you a full refund, adenine long as you haven ’ metric ton downloaded or played the item. deplorably, you can ’ thymine ask for a refund through the Google Play Store app itself, so you ’ ll motivation to use your browser. here are some simple steps :
Step 1: Navigate to your Play Store report in your browser and sign of the zodiac in to your Google account ( you may already be logged in ) .
Step 2: Scroll down to Account in the left-hand menu and chink Order History from the peak menu. From hera, search for the content you want to return .
Step 3: Choose Request a Refund .
Step 4: Pick the specific reason from the drop-down menu and confirm by clicking Submit .
Step 5: You ’ ll automatically receive an e-mail about your refund request, normally within 48 hours .

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