A-Z Guide | Chicago Bears Official Website

Ticket Information

Mobile Ticketing: All guests are required to enter Bears home games at Soldier Field using a mobile ticket. Mobile tickets can be accessed via the free Chicago Bears Official App brought to you by Verizon. Single-game ticket buyers through Ticketmaster can download the free Chicago Bears Official App to access mobile tickets for entry. Season Ticket Holders, PNC Executive Suites, Proven IT Skyline Suite and single-game ticket buyers through Ticketmaster will also be able to manage tickets via their online accounts.

We strongly recommend the following important tips:

  • Add your ticket(s) to your phone’s digital wallet in advance to avoid slow or weak Wi-Fi or cellular signals at the stadium
  • Make sure you have a full battery charge before you head to the stadium
  • If you are attending with guests, transfer (forward) each person their own ticket in advance
  • DO NOT take screenshots of mobile tickets. Screen shots are not valid for entry

Mobile Ticketing Support will be available to assist fans on the Southeast Lawn outside of Gate 6, on the north outside of Gates 45/47 and on the west side near Gate 25.

Bears Share: The Bears Share ticket donation program has been in effect since 1993 benefiting numerous local charities. Tickets can be donated online through STH Central at ChicagoBears.com/STH. Simply log in to your personal account on your desktop / laptop computer and select “Manage My Tickets.” Select the game, click “Donate” then select the seats you wish to donate. The tickets will automatically be forwarded to [email protected]. The original ticket(s) become invalid. Donors will receive an email acknowledgement which should be retained for tax purposes.

Child Ticket Policy: Children under 32″ tall are permitted entry inside Soldier Field without a ticket provided they obtain a complimentary lap pass prior to entry. Ticketed patrons will need to obtain a lap pass at the Gate 8 Ticket Office at Soldier Field on gameday. The child receiving the lap pass must be present when the pass is issued. There is a limit of one lap pass per game ticket. The child must sit on a ticketed patron’s lap for the game and may not occupy a seat.

Individual Game Tickets: Fans can start their purchasing process at ChicagoBears.com/Tickets. Individual single-game tickets are sold by Ticketmaster via phone and internet only. Fans may charge by phone at (800) 745-3000, or online at Ticketmaster.com.

Lost or Stolen Tickets: Please contact the Ticket Sales and Services Team at (847) 615-BEAR (2327) to report stolen season tickets. Lost or stolen Suite tickets can be reported to the Suite Services Team at (847) 739-5318 or [email protected].

NFL Ticket Exchange: Bears fans can buy and sell Bears tickets with NFL Ticket Exchange at NFL.com powered by Ticketmaster. Fans can purchase tickets directly from Season Ticket Holders and other fans, or sell tickets that can’t be used. For more details, visit NFL Ticket Exchange at NFL.com/TicketExchange.

No Alcohol: No Alcohol seating is in Sections 148 and 155 in the north end zone. The possession of alcoholic beverages is not permitted in these sections, and guests who violate this policy will be ejected from the stadium. For more information, please contact the Ticket Sales and Services Team during regular business hours at (847) 615-BEAR (2327).

Ticket Sales and Service Department: The Bears Ticket Office on gamedays is located at Gate 10, at the southeast corner of the stadium. The office opens two hours prior to kickoff and representatives from the Ticket Sales and Services Team can be reached by calling (847) 615-BEAR (2327).

Suite Sales and Service Department: The Bears Suite Sales and Service Office on gamedays is located at Gate 14, at the southeast corner of the stadium. The office opens two hours prior to kickoff and representatives from the Suites Team can be reached by calling 847-739-5318 or by emailing [email protected]. Please Note: The Chicago Bears Suite Sales and Services team will be unable to assist with outdoor ticket inquires or issues. Please contact the Chicago Bears Ticket Sales and Service Department.

Revocable License: A game ticket is a revocable license, and the license is subject to revocation if the user of the ticket brings into the stadium or attempts to bring into the stadium any prohibited items, engages in unruly or inconsiderate behavior at a Bears home game, or otherwise violates Bears ticket policies or stadium policies. The Chicago Bears reserve the right to impose at any time rules relating to the conduct of guests at games and establish other policies for the stadium.

Will Call: The Will Call for tickets and media is located outside Gate 10, at the southeast corner of the stadium. A valid picture identification is required to pick up tickets. Will Call opens two and one-half hours prior to kickoff and closes at halftime.

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